Free shipping applies to lift chairs delivered anywhere in the lower 48 states. Lift chairs can be delivered anywhere else with additional charges. All chairs are shipped directly to you from the manufacturer.
Items labeled "Quick Ship Product" are shipped within 3 business days, Monday through Friday, from receipt of a complete order. Look for this label when time is of the essence.
Upon your order being processed you will receive an email containing the confirmation number, estimated delivery date, and the contact phone number. Any questions regarding delivery should be directed to this contact number.
You will be notified by the trucking company 24 hours in advance of delivery. Actual delivery times will depend on your location and which lift chair you select. In-stock lift chairs can be delivered in a few days.
Inside delivery is available to first floor delivery locations only, to the residence's first threshold and no farther, barring physical obstacles.
Cartons that do not fit through the residence doorway will generally be delivered to a garage or similar dry area. However, we cannot guarantee that commercial LTL carriers will perform the requested service, as all commercial LTL carriers operate based on their specific carrier's tariff rules and liability policies.
We cannot force the carrier to deliver the freight to the 2nd floor or higher. For this service, you will need to arrange for White Glove or Platinum delivery service by speaking to one of our sales representatives.
If you would also like someone to set up your product, this service is available. However, you will need to set up an appointment for the technician to show up at your residence after the product has already been delivered. The technician cannot carry the product into your home.